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Elements and Performance Criteria

1. Prepare to translate information into measurements or diagrams
   • Identify customer requirements from customer information
   • Review customer information to ensure all required data is available
   • Seek additional information, as needed
   • Locate and interpret technical information about products, materials, equipment and operating procedures, as required, for processing customer request
   • Follow workplace procedures and instructions
2. Identify components, products and services
   • Develop concept of completed product or service
   • Determine required accessories, attachments and other components
   • Determine anchor points, and types and sizes of openings
   • Identify potential difficulties or hazards associated with manufacture of the product or provision of the service
   • Identify environmental features, regulations, insurance requirements, legal requirements and other factors which may affect the product or service to be provided
3. Develop graphical information to help define customer requirements
   • Apply knowledge of customer requirements to produce freehand sketches or diagrams illustrating the customer's requirements
   • Transfer dimensions and angles on to the sketch or diagram accurately
   • Mark out positions of attachments, openings, fittings or inserts accurately and clearly
   • Show positions of ropes, struts, retractors or supports clearly
   • Develop and incorporate details of gussets, pockets, hips and other features in the sketches, diagrams or drawings
   • Calculate dimensional allowances for cutting, rolled edges, joins and reinforcements, and incorporate in the sketches, diagrams or drawings
   • Make provision for seams, joins and overlaps and check all dimensions and angles are accurate
   • Use tools, equipment and resources to WHS practices
4. Finalise information
   • Prepare final sketches, diagrams and drawings manually or using computer-aided design (CAD) system to confirm customer requirements and provide feedback to customer
   • Store information, sketches, diagrams and drawings according to workplace procedures
   • Pass on graphical information to personnel within the organisation responsible for further action

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Workplace procedures include one or more of the following:	requirements prescribed by legislation, awards, agreements and conditions of employment standard operating procedures (SOPs) work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices
Australian Standards include:	the relevant industry or Australian Standards that are current at the time this unit is being undertaken
Tools, equipment and resources include one or more of the following:	measuring equipment rules squares protractors calculators computers and software ,including computer applications involving geometric constructions and surface area calculations
WHS practices:	WHS practices include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and include one or more of the following: manual handling techniques SOPs personal protective equipment (PPE) safe materials handling taking of rest breaks ergonomic arrangement of workplaces following marked walkways safe storage of equipment housekeeping reporting accidents and incidents environmental practices

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material

applying relevant standards

locating and interpreting technical information about products, materials, equipment and operating procedures

complying with all relevant safety requirements, including safe use of measuring tools (including laser devices) and other equipment

conceptualising customer needs from customer information

interpreting specifications and instructions for products and materials offered to customers, and translating ideas into basic 3-D sketches and drawings for at least three (3) products

clarifying customer instructions and providing feedback to customer

making calculations and allowances as required to create accurate final drawings and diagrams for at least two (2) products, using manual or computer-aided design (CAD) programs to produce drawings, where possible

documenting and communicating work related information

applying workplace procedures.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

a range of common products and services offered by the workplace

general operating principles of common products and equipment on offer

common types of materials used in the industry and their applications

limitations of canvas and other materials used

common types of strengthening and fastenings

measuring instruments and techniques

mathematical processes

plane geometry and plane geometrical shapes

mathematical formulae (e.g. areas and volumes)

engineering drawing principles and practices

environmental requirements of relevant industry and workplace procedures

general industry housekeeping policies and procedures

work health and safety (WHS) practices, including hazard identification and control measures

quality practices

workplace procedures

recording and reporting practices.

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